Office managers essentially ensure the smooth running of an office on a day-to-day basis and may manage a team of administrative or support staff. Responsibilities typically include:
- organising meetings and managing databases
- booking transport and accommodation
- organising company events or conferences
- ordering stationery and furniture
- dealing with correspondence, complaints and queries
- preparing letters, presentations and reports
- supervising and monitoring the work of administrative staff
- managing office budgets
- liaising with staff, suppliers and clients
- implementing and maintaining procedures/office administrative systems
- delegating tasks to junior employees
- organising induction programmes for new employees
- ensuring that health and safety policies are up to date
- using a range of software packages
- attending meetings with senior management
- assisting the organisation's HR function by keeping personnel records up to date, arranging interviews and so on.
However, depending on the size and structure of the organisation, the role of office manager can also be combined with another office-based job role, for example:
- HR assistant
- Company secretary
- Facilities manager (by taking responsibility for the upkeep of the building)
- Marketing assistant.
Duties will often include some of the traditional duties of a PA or administrator, but the role can be more wide-ranging.
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